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Category Archives: Service status

Reduced technical support availability

From 23rd until 27th October (inclusive) there will be reduced technical support availability due to staff holidays. We recommend that you do not plan to do any routine work to your VPOP3 servers during these times (eg server migrations, upgrades etc). We request you send your support requests through our web support portal at https://helpdesk.pscs.co.uk during this time if possible. […]

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Telephone issues

Our phone provider is currently encountering problems with incoming calls, so you may have trouble contacting us by telephone today. If you have any problems, then you can still contact us by email to sales or support at pscs.co.uk or through our support portal and should be able to access our website and knowledgebase.

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Premium Rate Support Telephone line – service ending next year

This is advanced warning that in March 2016 our Premium Rate (0906, £1/min) telephone support service will be ending. You will be able to continue accessing support by email with active software maintenance or by telephone using our £20+VAT single incident or annual support contracts. We are closing the Premium Rate telephone support service because the […]

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