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Category Archives: Service status

Christmas holidays

We will be closing for the Christmas Holidays at noon on 21st December, and reopening on 2nd January 2019. During this time, you will not be able to contact us directly, but our online resources such as online purchases and our support Wiki and knowledgebase will still be available. People with 24/7 technical support contracts or services hosted […]

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Reduced technical support availability

From 29th November until 2nd December (inclusive) there will be reduced technical support availability due to staff holidays. We recommend that you do not plan to do any routine work to your VPOP3 servers during these times (eg server migrations, upgrades etc). We request you send your support requests through our web support portal at https://helpdesk.pscs.co.uk during this time […]

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Premium Rate Support Telephone line – service ending next year

This is advanced warning that in March 2016 our Premium Rate (0906, £1/min) telephone support service will be ending. You will be able to continue accessing support by email with active software maintenance or by telephone using our £20+VAT single incident or annual support contracts. We are closing the Premium Rate telephone support service because the […]

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