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Category Archives: Service status

Technical support – summer availability

From 17th until 28th July (inclusive) and 9th until 11th August (inclusive) there will be reduced technical support availability due to staff holidays. We recommend that you do not plan to do any routine work to your VPOP3 servers during these times (eg server migrations, upgrades etc). We request you send your support requests through our web […]

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Premium Rate Support Telephone line – service ending next year

This is advanced warning that in March 2016 our Premium Rate (0906, £1/min) telephone support service will be ending. You will be able to continue accessing support by email with active software maintenance or by telephone using our £20+VAT single incident or annual support contracts. We are closing the Premium Rate telephone support service because the […]

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