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Category Archives: Service status

Christmas holidays

We will be closing for the Christmas Holidays at the end of 21st December, and reopening on 2nd January 2018. During this time, you will not be able to contact us directly, but our online resources such as online purchases and our support Wiki and knowledgebase will still be available. People with 24/7 technical support contracts or services hosted […]

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Premium Rate Support Telephone line – service ending next year

This is advanced warning that in March 2016 our Premium Rate (0906, £1/min) telephone support service will be ending. You will be able to continue accessing support by email with active software maintenance or by telephone using our £20+VAT single incident or annual support contracts. We are closing the Premium Rate telephone support service because the […]

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