Category Archives: PSCS General
VPOP3 Antivirus upgrade
We have just released VPOP3 Antivirus v1.1.0. This is a major upgrade of the antivirus engine, and also fixes a problem which has just started of the antivirus updates not working properly. All existing subscriptions for VPOP3 Antivirus will work without change with the new version of VPOP3 Antivirus, you just need to download the […]
Read More...Homeworking with VPOP3
In these troubled times, many of you will be working from home, or thinking about working from home. This article is intended to help you out in that situation. Email Forwarding – not the best way A common request is how to forward email to personal email addresses to allow home working. While that may […]
Read More...Coronavirus Update
A little Coronavirus update from PSCS.We are currently working from home, except for essential maintenance work for our hosted services. We can still access our phones, emails, support system, etc from home, so, for the most part, you probably won’t be able to notice any difference from normal. (The phone system works slightly differently than […]
Read More...Outgoing Fax/SMS services discontinued
We regret to inform you that we are closing our pay-as-you-go outgoing fax & SMS gateway services for VPOP3. The pay-as-you-go incoming fax services are still available and will be for the foreseeable future. Unfortunately, since we released these services several years ago following customer requests, they have been very sparsely used. So much that we have […]
Read More...New support system
What is happening? We will shortly be moving to a new support ticketing system. We have used self-hosted Kayako Fusion since 2007, but last year they announced that they were ending development of that and were moving to a solely cloud-based system. We have had problems with their system for years that they weren’t doing […]
Read More...Bank account changes
Customers who pay by bank transfer to us should have received (or shortly be receiving) an email from us with our new bank details in. We have changed from Natwest after 20 years because they have decided to throw a 6x increase in bank charges at us (eg http://www.ft.com/cms/s/0/4ead74ae-5599-11e6-9664-e0bdc13c3bef.html ) Our new account is at Santander […]
Read More...New forum now open
We have just set up a new forum at https://forum.pscs.co.uk This is for suggestions, bug reports and general support for our VPOP3 software and other services. There is an area for assisted technical support for VPOP3 6.x and another area for peer help for earlier versions. The login details are the same as for our helpdesk, […]
Read More...Premium Rate Support Telephone line – service ending next year
This is advanced warning that in March 2016 our Premium Rate (0906, £1/min) telephone support service will be ending. You will be able to continue accessing support by email with active software maintenance or by telephone using our £20+VAT single incident or annual support contracts. We are closing the Premium Rate telephone support service because the […]
Read More...Altaro Backup Solutions
We are proud to announce that we are now an authorised partner for the Altaro backup solutions. We have been using Altaro Hyper-V Backup on our own Hyper-V servers for many years and decided we would like to sell this solution to our customers as we think it is a great way to keep your […]
Read More...Free Webinars / online training
We are planning on holding some Webinars /online training events for VPOP3 users and partners. These will be free, but availability is limited. The initial planned dates are: Friday 29th August 3.00pm – 4.00pm – beginners (registration) Friday 12th September 3.00pm – 4.00pm – advanced usage (registration) Friday 19th September 3.00pm – 4.00pm – beginners (The above times are […]
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